2024 Repco Authorised Service Member Achievement Awards

Wild horses couldn’t drag the smiles off the faces of the winners of the 2024 Repco Authorised Service Member Achievement Awards.

While Aussie rock icon Daryl Braithwaite wowed the crowd at the recent awards ceremony held in Queenstown, New Zealand, the real legends of the night were the five businesses presented with these prestigious awards that recognise the commitment of RAS workshops to excellence in customer service and business operations.

With over 500 independent mechanical workshops in the Repco Authorised Service network, each dedicated to delivering exceptional service, technical expertise, and innovation, selecting the winners of these awards becomes ever more challenging as the years pass and business standards rise.  That said, Repco Authorised Service are delighted to announce the following award recipients for 2024…

Service Centre of the Year

For the third time, Maryborough Service Centre in Maryborough, QLD, was awarded the prestigious Service Centre of the Year. This recognition underscores owners Daryn, Petrina and Dana Brims consistent commitment to excellence and customer satisfaction.

Sally Saines Customer Service Award

Towers Automotive in Charters Towers, QLD, achieved a back-to-back win for the Sally Saines Customer Service Award. This recognition reflects owners Kelly and Aaron Stibbs unwavering dedication to providing exceptional customer experiences.

Outstanding Business Improvement Award

Total Auto & 4WD in Huonville, Tasmania, received the Outstanding Business Improvement Award. Mark and Ellita Oost’s commitment to continuous improvement and innovation has set a benchmark for excellence in the industry.

Outstanding Staff Development Award

Marks Mechanics in Townsville, QLD, was honoured with the Outstanding Staff Development Award, highlighting owners Tracey Wise and Greg McDonnald’s investment in staff training and development to enhance their service delivery.

The Peter Webb Spirit of RAS Trophy

Jodie Field and Darryl Blacker of Ultimate Automotive in Gympie, QLD, were recognised with the inaugural Peter Webb Spirit of RAS Trophy. This award acknowledges their exceptional dedication and commitment to the values of the Repco Authorised Service network.

Peter Rogers, National Manager of Repco Authorised Service, commended all the winners and nominees for their outstanding contributions to the industry. He noted the challenges faced by businesses today and applauded these workshops for their unwavering commitment to excellence.

"In an age where running a business of any size is a challenge, it is heartening to see the independent workshops in our network doubling down on their commitment to delivering excellence across all aspects of their business," said Rogers.

The dedication of these award-winning workshops to excellence in customer service, technical expertise, and business innovation sets a high standard for the automotive aftermarket industry as a whole and we offer our congratulations to them all on their achievements.